Infromation System: 1st- UNIT Assignment Questions, Planned sysllabus, and IS objectives




INFORMATION SYSTEMS
Sub Code: 10IS72                                                                                                IA Marks :25
Hrs/Week : 04                                                                                                Exam Hours :03
Total Hrs : 52                                                                                                 Exam Marks :100

PART – A
UNIT – 1
Foundation Concepts – 1 7 Hours
Information Systems in Business: Introduction, The real world of Information Systems, Networks, What you need to know, The fundamental role of IS in business, Trends in IS, Managerial challenges of IT. System Concepts: A foundation, Components of an Information System, Information System Resources, Information System activities, Recognizing Information Systems.

UNIT – 2
Foundation Concepts – 2 6 Hours
Fundamentals of strategic advantages: Strategic IT, Competitive strategy concepts, The competitive advantage of IT, Strategic uses of IT, Building a customer-focused business, The value chain and strategic IS, Reengineering business processes, Becoming an agile company Creating a virtual company, Building a knowledge-creating company.

UNIT – 3
Electronic Business Systems 6 Hours
Enterprise Business Systems: Introduction, Cross-functional enterprise applications, Enterprise application integration, Transaction processing systems, Enterprise collaboration systems. Functional Business Systems: Introduction, Marketing systems, Manufacturing systems, Human resource systems, Accounting systems, Financial management systems.

UNIT – 4
Enterprise Business Systems 7 Hours
Customer relationship management: Introduction, What is CRM? The three phases of CRM, Benefits and challenges of CRM, Trends in CRM Enterprise resource planning: Introduction, What is ERP? Benefits and challenges of ERP, Trends in ERP.  Supply chain Management: Introduction, What is SCM? The role of SCM, Benefits and challenges of SCM, Trends in SCM






PART – B

UNIT – 5
Electronic Commerce Systems 6 Hours
Electronic commerce fundamentals: Introduction, The scope of ecommerce, Essential e-commerce, processes, Electronic payment processes. e-Commerce applications and issues: E-commerce application trends, Business-to- Consumer e-commerce, Web store requirements, Business-to- Business e-commerce, e-commerce marketplaces, Clicks and bricks in ecommerce.

UNIT – 6
Decision Support Systems 7 Hours
Decision support in business: Introduction, Decision support trends, Decision support systems (DSS), Management Information Systems, Online analytical processing, Using DSS, Executive information systems, Enterprise portals and decision support, Knowledge management systems, Business and Artificial Intelligence (AI), An overview of AI, Expert systems.

UNIT – 7
Security and Ethical Challenges 7 Hours
Security, Ethical and societal challenges of IT: Introduction, Ethical responsibility of business professionals, Computer crime, Privacy issues, Other challenges, Health issues, Societal solutions. Security management of IT: Introduction, Tools of security management, Internetworked security defenses, Other security measures, System Controls and audits.

UNIT – 8
Enterprise and Global Management of IT 6 Hours
Managing IT: Business and IT, Managing IT, Business / IT planning, Managing the IS function, Failures of IT management. Managing global IT: The International Dimension, Global IT Management, Cultural, Political and Geo - Economic challenges, Global Business/ IT strategies, Global Business / IT applications, Global IT Platforms, Global data access issues, Global Systems development.

Text Books:
1. James A. O’ Brien, George M. Marakas: Management Information Systems, 7th Edition, Tata McGraw Hill, 2006.
(Chapters 1, 2, 7, 8, 9, 10, 13, 14)
Reference Books:

1. Kenneth C. Laudon and Jane P. Laudon: Management Information System, Managing the Digital Firm, 11th Edition, Pearson Education, 2006.
2. Steven Alter: Information Systems The Foundation of E-Business, 4th Edition, Pearson Education, 2002.
3. W.S. Jawadekar: Management Information Systems, Tata McGraw Hill 1998.

COURSE PLAN

INFORMATION SYSTEMS

Course Objectives

            Information system is course designed for business students who are or who will soon become business professional. By teaching students how to use manage information technologies to revitalize business processes, improve business decision making and gain competitive advantage, this course equips students with the information necessary to become skilled knowledge workers an d IS specialists in tomorrow’s fast challenging and dynamic business world. Thus, this course emphasizes the essential role of Internet technologies in providing a platform for business, commerce and collaboration processes among all business stakeholders in today’s networked enterprises and global markets.
            This course is the business and managerial perspective that brings to study of information system.
Learning outcome and application in relation to Information Science & Engineering:
ü  This course loads with real world cases, examples and exercise about real people and companies in the business world, with special focus on Indian Business.
ü  This course also organized into framework that emphasizes the IS knowledge a business professional needs to know for students.
ü  It also places a major emphasis on the Strategic role of information technology in providing business professional with tools and resource for managing business operations, supporting decision making, enabling enterprise collaboration, and gaining competitive advantage.

Lesson Plan
Part-A

Lecture No
Contents
Plan
date
Execution Date
Remark
Unit I
Foundation concepts-I
 7 Hours
L1
Information systems in business, : Introduction, The real world of Information Systems, Networks, What you need to know,



L2
The fundamental role of IS in business,



L3
Trends in IS, Managerial challenges of IT.



L4
System Concepts: A foundation,



L5
Components of an Information System,



L6
Information System Resources,




L7
Information System activities, Recognizing Information Systems.







Lecture No
Contents
Plan
date
Execution Date
Remark
Unit II
Foundation concepts-II
6  Hours
L1
Fundamentals of strategic advantages



L2
Strategic IT, Competitive strategy
concepts,



L3
The competitive advantage of IT, Strategic



L4
uses of IT, Building a customer-focused business



L5
The value chain and strategic IS, Reengineering business processes,



L6
 Becoming an agile company Creating a virtual company, Building a knowledge-creating company.









                                  






PART B


Lecture No
Contents
Plan
Date
Execution Date
Remark
Unit V
Electronic Commerce Systems


6 Hours
L1
Electronic commerce fundamentals:



L2
Introduction, The scope of ecommerce, Essential e-commerce, processes,



L3
Electronic payment processes



L4
Business-to- Consumer e-commerce



L5
Web store requirements, Business-to- Business e-commerce,



L6
e-commerce marketplaces, Clicks and bricks in ecommerce.














Lecture No
Contents
Plan
date
Execution Date
Remark
Unit VI
Decision Support Systems


7 Hours
L1
Decision support in business: Introduction



L2
Decision support trends, Decision support systems (DSS),



L3
Management Information Systems, Online analytical processing,



L4
Using DSS, Executive information systems,



L5
Enterprise portals and decision support,



L6
Knowledge management systems



L7
Business and Artificial Intelligence (AI), An overview of AI, Expert systems.








Contents
Plan
date
Execution Date
Remark
Unit VII
Security and Ethical Challenges

7 Hours
L1
Security, Ethical and societal challenges of IT: Introduction,



L2
Ethical responsibility of business professionals, Computer crime,



L3
Privacy issues, Other challenges, Health issues, Societal solutions



L4
Security management of IT: Introduction,



L5
Tools of security management,



L6
Internetworked security defenses



L7
 Other security measures, System Controls and audits.






Lecture No
Contents
Plan
date
Execution Date
Remark
Unit III

Electronic Business Systems
6 Hours
L1
Enterprise Business Systems: Introduction, Cross-functional enterprise applications



L2
, Enterprise application integration,.



L3
Transaction processing systems, Enterprise collaboration systems



L4
Functional Business Systems: Introduction, Marketing systems,



L5
Manufacturing systems, Human resource systems,



L6
Accounting systems, Financial management systems.




Lecture No
Contents
Plan
Date
Execution Date
Remark

      Unit IV     
Enterprise Business Systems

7 Hours
L1
Customer relationship management: Introduction,



L2
What is CRM? The three phases of CRM,



L3
Benefits and challenges of CRM, Trends in CRM



L4
Enterprise resource planning: Introduction,



L5
What is ERP? Benefits and challenges of ERP, Trends in ERP. 



L6
What is SCM? The role of SCM,



L7
Benefits and challenges of SCM, Trends in SCM




.
Lecture No
Contents
Plan
date
Execution Date
Remark
Unit VIII
Enterprise and Global Management of IT
6 Hours
L1
Managing IT: Business and IT



L2
IT planning, Managing the IS function,



L3
Failures of IT management. Managing global IT: The International Dimension,



L4
Global IT Management, Cultural, Political and Geo - Economic challenges,



L5
Global Business/ IT strategies, Global Business / IT application



L6
 Global IT Platforms, Global data access issues, Global Systems development.




PART II
ASSIGNMENTS
PART A
Unit 1
1. What is Information system?
2. What are Information Technologies?
3. Explain IS framework for Business Professionals?
4. What are the fundamental Roles of IS in Business?
5. Explain the Trends in Information systems with figure.
6. Explain the Roles of e-Business in Business.
7. Explain the types of Information Systems.
8. Explain the Managerial Challenges of Information Technology.
9. What is System?
10. Explain the feedback and control system.
11. What are the system characteristics?
12. Explain the Components of an Information System.
13. Explain in brief Information System Resources.
14. Explain Information system activites.

Unit 2
1. Define Strategic IT. Explain the Competitive Forces and Strategies with figure.
2. Explain Strategic uses of IT.
3. Explain Building a Customer-Focused Business with figure.
4. Explain the Value Chain and Strategic IS with figure.
5. Explain Reengineering Business Processes.
6. Explain Becoming an Agile Company.
7. Explain Creating a Virtual Company with figure.
8. Explain Building a Knowledge- Creating Company with figure.

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